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Contact Information
Email
Location
Polhemsgatan 3C, Stockholm, 152 40 Sweden
Business Hours
24/7 Responsive Customer Support
Frequently asked questions
What is the return policy?
You may request a return within 14 days of receiving your order.
Products must be returned in original condition, unused, and in the original packaging.
Custom or personalized knives cannot be returned unless defective or damaged.
Are any purchases final sale?
Some items may be sold as final sale, meaning they are not eligible for returns or exchanges. Whenever this applies, it will be clearly indicated on the product page so you can review the information before placing your order.
When will I get my order?
Most items are in stock and will be dispatched within 1–2 business days.
Custom or out-of-stock items may take8-10 business days to ship.
Delivery within the EU typically takes 3–5 working days, while orders to the rest of the world usually arrive within 12–14 working days. Once your order has been shipped, you will receive tracking information so you can follow your delivery.
How much does shipping cost?
We are pleased to offer free worldwide shipping on all orders. No matter where you are located, your order will be delivered without any additional shipping fees.
No customs, import duties, or additional taxes apply for EU buyers.